CUSTOMER SERVICE CREW
JOB SUMMARY
K.Star is a family KTV located at Orchard road, right near Somerset MRT.
We’re looking for full-time and part-time customer service crew who can work during our operation hours from 12pm - 8pm or 8pm - closing
RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high quality service experience that exceeds customer expectations:
● Ensure that guests receive attention at all times
● Building and maintaining good rapport with the guest
● Must be customer service oriented
● Greeting customers at the door
● Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
● Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time
QUALIFICATIONS AND SKILLS
● Able to communicate in English/Mandarin
● Minimum Secondary level education
● Outgoing, presentable and service-oriented
● Cheerful, independent and self-motivated
● Able to work shifts, weekends and public holiday
● Singaporean and PRs preferred
● Students are welcome as part-timers
Salary range: $1800-$2200
Job Types: Full-time, Part-time, Internship
CASHIER & RECEPTIONIST
JOB SUMMARY
● Attend and answer all incoming phone calls from internal and external customers
● Operate the POS cash register, handle various types of payments
● Attend to all walk-in customers in a professional manner
● Attend to all clients’ reasonable requests
● Ensure tidiness of front desk
● Perform filing and administrative tasks as assigned by the manager
● Punctual and always ready to serve customers as operationally required
RESPONSIBILITIES AND DUTIES
● Working hours from 7pm - 3am & 9pm to 5am, 6 days per week
● Required to work on weekends and public holidays
QUALIFICATIONS AND SKILLS
● Minimum completed GCE "O" level or any formal education, candidates with past experience preferred
● Good spoken English/Mandarin
● Presentable, excellent working attitude, punctual
● Excellent in MS Office Suites application
● Singaporeans and PRs preferred
Salary range: per month up to $2600