CUSTOMER SERVICE CREW  (Salary range: $2000 - $2500)

JOB SUMMARY

K.Star is a family Karaoke, we’re looking for full-time and part-time customer service crew who can work during our operation hours from 12pm - 8pm or 8pm - closing. 

RESPONSIBILITIES AND DUTIES

As a Service Crew, you will work with your Team Members to deliver a high quality service experience that exceeds customer expectations:

• Ensure that guests receive attention at all times

• Building and maintaining good rapport with the guest

• Must be customer service oriented

• Greeting customers at the door

• Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times

• Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time

QUALIFICATIONS AND SKILLS

• Able to communicate in English/Mandarin

• Minimum Secondary level education

• Outgoing, presentable and service-oriented

• Cheerful, independent and self-motivated

• Able to work shifts, weekends and public holiday

• Singaporean and PRs preferred

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CASHIER & RECEPTIONIST  (Salary range: $2200 - $2600)

JOB SUMMARY

• Attend and answer all incoming phone calls from internal and external customers

• Operate the POS cash register, handle various types of payments

• Attend to all walk-in customers in a professional manner

• Attend to all clients’ reasonable requests 

• Ensure tidiness of front desk

• Perform filing and administrative tasks as assigned by the manager

• Punctual and always ready to serve customers as operationally required

• Working hours from 7pm - 3am OR 9pm to 5am, 6 days per week

• Required to work on weekends and public holidays

QUALIFICATIONS AND SKILLS

• Minimum completed GCE "O" level with past experience preferred

• Good spoken English/Mandarin

• Presentable, excellent working attitude, punctual

• Excellent in MS Office Suites application

• Singaporeans and PRs preferred

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