CUSTOMER SERVICE CREW (Salary range: $2000 - $2500)
JOB SUMMARY
K.Star is a family Karaoke, we’re looking for full-time and part-time customer service crew who can work during our operation hours from 12pm - 8pm or 8pm - closing.
RESPONSIBILITIES AND DUTIES
As a Service Crew, you will work with your Team Members to deliver a high quality service experience that exceeds customer expectations:
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Ensure that guests receive attention at all times
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Building and maintaining good rapport with the guest
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Must be customer service oriented
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Greeting customers at the door
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Ensure cleanliness and hygiene of KTV and keeping the environment tidy at all times
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Able to perform duties like taking food and drink orders, cashiering and any other ad hoc duties from time to time
QUALIFICATIONS AND SKILLS
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Able to communicate in English/Mandarin
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Minimum Secondary level education
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Outgoing, presentable and service-oriented
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Cheerful, independent and self-motivated
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Able to work shifts, weekends and public holiday
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Singaporean and PRs preferred
CASHIER & RECEPTIONIST (Salary range: $2200 - $2600)
JOB SUMMARY
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Attend and answer all incoming phone calls from internal and external customers
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Operate the POS cash register, handle various types of payments
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Attend to all walk-in customers in a professional manner
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Attend to all clients’ reasonable requests
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Ensure tidiness of front desk
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Perform filing and administrative tasks as assigned by the manager
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Punctual and always ready to serve customers as operationally required
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Working hours from 7pm - 3am OR 9pm to 5am, 6 days per week
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Required to work on weekends and public holidays
QUALIFICATIONS AND SKILLS
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Minimum completed GCE "O" level with past experience preferred
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Good spoken English/Mandarin
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Presentable, excellent working attitude, punctual
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Excellent in MS Office Suites application
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Singaporeans and PRs preferred